Store Policies

All Orders:

Sizing and Measurements:

For all orders, please reference to the size guides posted under each item to ensure that you are ordering an accurate size.

Domestic Orders:

Refund and Exchange Policy:

We handle domestic returns on a case-by-case basis with the ultimate goal of making our customers happy. We stand behind our goods and services, and want customers to be satisfied with them. For refunds/exchanges for any defective or faulty items, please email a photo of the item(s) within 15 days of receiving. We will review and respond within 7-10 working days with refund/exchange status of the specific order. All International orders are final sale. 

Pier Studio will cover the postage cost of refunds/exchanges up to $12. 

International Orders:

Refunds and Exchange Policy:

All International Pier Studio orders are final sale and cannot be returned or exchanged. 

Duties and Tarifs:

International orders may be subject to import duties and taxes, which are incurred when a shipment reaches the destination country. Pier Studio is not responsible for these charges, and if they are applied they are required to be paid in full by the customer.